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One of the critical success factors of MAMATA has been its ability and the commitment to deliver excellent after-sales support. Any request for technical support is treated on a priority and it is our constant endeavor to set benchmarks in terms of best practices in equipment support. Our dedicated team of 22 highly skilled engineers can offer quick and reliable solutions, should the need arise.

Mamata supplies comprehensive product manuals that include all the information required to operate the machine. These manuals are available in both Digital and print format and is very informative as we use visuals as well as write-ups to explain the feature and function of a part / Assembly. Manuals also contain mechanical parts details(referred as Part Manual) with drawings for ease of identification while ordering a spare part.

Detailed explanation of troubleshooting, maintenance and FAQs is also part of this product manual.

Critical components and spares used in our Machines are also stocked at our facility and the same can be shipped overnight on request.

In India, we have engineers based in North, West, East and Southern part of India.

In USA, Mamata has field service Engineers based in Illinois and California to support Machines supplied in North, Central and South America.

Pre-sales or Post-sales – our support continues. Anytime. Anywhere.

Customer support contact details:

India & Rest of world:

Phone: +91 2717 300700
Email: help@mamata.com
For all Spares related requirements:
Email: spares@mamata.com

North, Central, South America:

Phone # +1 630 801 2320 / +1 630 362 7590
Email: info@mamatausa.com / arunp@mamatausa.com
For all Spares related requirements:
Contact # +1 630 801 2320 / +1 630 362 7590
Email: info@mamatausa.com / arunp@mamatausa.com

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